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英语救急啊

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发表于 2011-11-17 18:55:50 | 显示全部楼层 |阅读模式
Hello X,

Thanks for writing to us about the recent price change on X'.

We recognise that you have a choice of retailers and appreciate that you prefer to order from us. Please note that we don’t extend a post-order price guarantee.

I've looked at your order and can see that the price change was significant and you just received this item from us. Under the circumstances, I'll make a one-time exception for you and issue a refund for the price difference in the amount of 11.78 GBP.

Refunds usually go through within 2 to 3 days and you’ll see this amount credited on your next statement. This doesn’t include your bank’s processing time.

When the refund is completed, we'll send you an e-mail to confirm the date, amount and payment details. You can see completed refunds if you visit Your Account, after receiving this confirmation e-mail.

You can see returns and refunds in the Your Account section of our website.

To do so follow these steps:

1. Click on Your Account at the top of any page of our website.

2. Under "Orders" click the "Your Orders" button, and sign in with your e-mail address and password.

3. On the left hand side of the order click on the “View Order Details” link. Completed returns and refunds will appear at the bottom of the individual order’s summary page.

Please understand that I'm issuing this refund because of the circumstances, and that this is against our standard policy.

I hope this helps and that we’ll see you again soon.

Did I solve your problem?

If yes, please click here:
http://www.amazon.co.uk/gp/help/survey?p=A3447D9WDBRFPA&k=hy

If no please click here
http://www.amazon.co.uk/gp/help/survey?p=A3447D9WDBRFPA&k=hn

To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.co.uk/help

Warmest regards,


Deepthi K.
Amazon.co.uk
Your feedback is helping us build Earth's Most Customer-Centric Company.
 楼主| 发表于 2011-11-17 18:57:06 | 显示全部楼层
能不能帮忙翻译下上面的话,是不是说我去点击退款就把差价还给我
先谢谢了
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发表于 2011-11-17 19:36:41 | 显示全部楼层
To do so follow these steps:  按照下面的步骤做:

1. Click on Your Account at the top of any page of our website.  在他们的网站页面的顶端,点击登陆进入你的账户

2. Under "Orders" click the "Your Orders" button, and sign in with your e-mail address and password.在ORDERS那里点你的订单,然后输入你的邮箱和密码

3. On the left hand side of the order click on the “View Order Details” link. Completed returns and refunds will appear at the bottom of the individual order’s summary page. 在左边,你点击 VIEW ORDER DETAILS(查看订单细节)然后会在页面底部显示单个订单的完成的退货和退款。

Please understand that I'm issuing this refund because of the circumstances, and that this is against our standard policy.请理解我必须按照我们的条款进行的退款

I hope this helps and that we’ll see you again soon.  

Did I solve your problem?我解决了你的问题么?

If yes, please click here: 如果解决了。点这里
http://www.amazon.co.uk/gp/help/survey?p=A3447D9WDBRFPA&k=hy

If no please click here 如果没有。点这里
http://www.amazon.co.uk/gp/help/survey?p=A3447D9WDBRFPA&k=hn

To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.co.uk/help

Warmest regards,

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发表于 2011-11-17 19:36:57 | 显示全部楼层
应该是这么翻译吧。希望对你有用。{:soso_e100:}
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 楼主| 发表于 2011-11-18 20:36:38 | 显示全部楼层

非常的感谢,昨天没有仔细看下面,以为是点击下面的什么按钮退款,原来是已经退了。
再次感谢!
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发表于 2011-11-19 03:49:44 | 显示全部楼层
a65333002 发表于 2011-11-19 02:36
非常的感谢,昨天没有仔细看下面,以为是点击下面的什么按钮退款,原来是已经退了。
再次感谢! ...

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