会英语的达人进来下

a65333002

Hello X,

Thanks for writing to us about the recent price change on X'.

We recognise that you have a choice of retailers and appreciate that you prefer to order from us. Please note that we don’t extend a post-order price guarantee.

I've looked at your order and can see that the price change was significant and you just received this item from us. Under the circumstances, I'll make a one-time exception for you and issue a refund for the price difference in the amount of 11.78 GBP.

Refunds usually go through within 2 to 3 days and you’ll see this amount credited on your next statement. This doesn’t include your bank’s processing time.

When the refund is completed, we'll send you an e-mail to confirm the date, amount and payment details. You can see completed refunds if you visit Your Account, after receiving this confirmation e-mail.

You can see returns and refunds in the Your Account section of our website.

To do so follow these steps:

1. Click on Your Account at the top of any page of our website.

2. Under "Orders" click the "Your Orders" button, and sign in with your e-mail address and password.

3. On the left hand side of the order click on the “View Order Details” link. Completed returns and refunds will appear at the bottom of the individual order’s summary page.

Please understand that I'm issuing this refund because of the circumstances, and that this is against our standard policy.

I hope this helps and that we’ll see you again soon.

Did I solve your problem?

If yes, please click here:
http://www.amazon.co.uk/gp/help/survey?p=A3447D9WDBRFPA&k=hy

If no please click here
http://www.amazon.co.uk/gp/help/survey?p=A3447D9WDBRFPA&k=hn

To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.co.uk/help

Warmest regards,


Deepthi K.
Amazon.co.uk
Your feedback is helping us build Earth's Most Customer-Centric Company.
能不能帮忙翻译下上面的话，是不是说我去点击退款就把差价还给我

shuorong

你确定退款，过2-3天他们就退给你，不过还要看那个银行的效率

a65333002

shuorong 发表于 2011-11-17 18:04

                               
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你确定退款，过2-3天他们就退给你，不过还要看那个银行的效率

非常感谢，试着用谷歌翻译器翻译，不过不是很准确。