西班牙华为招隐私专员

西班牙华为

Data Privacy Specialist (Madrid)

Our vision for our future Legal/Privacy Operations Specialist will play a key role in the success of the business, ensuring that our customer receive the best possible experience. As the Legal/Privacy Operations Specialist, you will be working with a truly dynamic team. The ideal candidate will work closely with our Customer Service team /privacy and legal team to improve our internal processes and providing valuable feedback on product performance.
Main responsibilities:
•        Play a key role GDPR compliance, ensuring customer satisfaction and building trust in Huawei Mobile Service.
•        Act as “voice of the customer”, work with product and Business Growth team to improve Huawei Mobile Services and bring the best mobile experience to customers.
•        Proactively flag lacks of efficiency, providing upward feedback communicating regularly with supervisors and managers.
•        Handle and reply to data subject requests in a timely manner as the first line support and provide an analytical report to Head of Customer Service and Chief Privacy Officer.
•        Work closely with privacy team to improve processes so that customers can execute their data subject rights.
•        Continuous innovate and develop process bring the WoW-Way experience to every customer.
•        Provision and development of data protection training, including training materials, for specific business units as required.
Requirements:
•        2+ years of experience working in a customer experience/operations role, legal or data protection projects are preferred.
•        Fluent in English with additional European language is a great advantage (French, German, Spanish are preferred).
•        Proficient in office software applications, Word and Excel.
•        Familiar with working in a multi-culture environment with excellent communication skills.
•        Able to manage a diverse workload.
•        Attention to details with customer obsessions.
•        General knowledge on GDPR especially related to data subjects’ rights handling and/or CIPP/E certification is a huge advantage.
•        Experience with data analysis and reporting is desirable.
Notice: Applicants must be eligible to work in Spain.
Location: Madrid, Spain.

英语可做工作语言，需要有法律相关的专业背景，需自备工作居留，有意者请发送简历到yanjun.liu@huawei-partners.com